How To Listen

Our service is based on streaming audio sent in compressed form over the internet and displayed as it arrives. You do not have to wait for the whole file to be downloaded before you can hear it, instead the media is sent in a continuous stream and is played immediately as it reaches your computer. Please note that during live broadcasts there can be a delay of approximately 1-2 minutes, depending on traffic through your Internet Service Provider.

If your computer is already setup for access to the Internet, including at least a 28.8k modem and sufficient memory and hard disk space to run Windows Media player or Real player, then you should be able to play our audio files.

Don't know your set-up? Click here to check your set-up

3 Steps to Get Started

Step 1 - Check your hardware

Minimum hardware requirements are:

PC

• Pentium II 
• 16MB RAM 
• 20MB hard drive 
• 16bit soundcard with speakers/headphone 
• Netscape Communicator 4.5 and higher or Microsoft Internet Explorer 5.5 and higher 
• RealPlayer or the Windows Media player

Macintosh 

• PowerPC 
• 16MB RAM 
• 20MB hard drive (soundcard and speakers are built-in 
• PowerPC G3 266mHz or faster, OS9.2.2 or higher 
• Safari, Mozilla or Firefox 1.0 and higher
• RealPlayer or the Windows Media player

Modem

• Minimum Requirement: 56K Modem
• Broadband Highly Recommended

Step 2 - Get software

We recommend the browser Firefox or Internet Explorer 5.5 and higher.

boardroomradio uses a range of technologies to stream audio over the internet:

1. WMP - Windows Media Player (by Microsoft)  +
2. Quicktime - Listen to MP3 stream using Apple Quicktime player
3. MP3 - which can by played by ALL other media players
4. Downloaded to your portable MP3 player (eg. iPod) by subscribing to our podcast.

Company presentations are displayed using the Macromedia Flash player

Download Windows Media Player

For a PC & Macintosh - http://www.microsoft.com/windows/windowsmedia/download

For more information on Windows Media Player please visit their support site:
http://www.microsoft.com/windows/windowsmedia/support.aspx

Download Quicktime Player

For PC & Macintosh - http://www.apple.com/quicktime/download/

Download Macromedia Flash Player

For PC & Macintosh - http://www.macromedia.com/go/getflashplayer/

Step 3 - Still need help? Refer to our FAQ's

• Audio plays, but there are a lot of pauses and the player says 'buffering'
• The live audio stream usually works, but at the moment it just says 'connecting' or 'buffering.' I've waited a long time and it doesn't change. What should I do?
• How do I receive content behind a firewall?
• If you have difficulty streaming, you should check a few basic points first
• Can audiences participate?
• I go to the webcast page but nothing happens?
• If the player does not launch: what do I need to do?
• I can hear the audio on some clips, but not on others
• I can hear audio, but it sounds scratchy, or sometimes drops out
• I can hear the audio, but the slides don't change
• 'error 19' message when I play audio
• Having problems listening to streaming using the Netscape browser
• I recently upgraded my browser and now the stream won't play.
• Why does the online live stream sound 'tinny' or like I'm listening in a tunnel?
• Are there downsides to streaming?
• What is Podcasting?
• What is MP4?